Shipping and Delivery

Last updated 19 October 2026

FLEXVISI sells digital products and services only. Nothing is shipped physically, and there are no shipping charges.

1. Digital products: instant delivery

• Delivery starts immediately after a successful payment.
• You receive the product, a download link or access details by email and/or WhatsApp, at the email address or WhatsApp number you gave when paying.
• Delivery is usually within a few minutes, and always within 24 hours of a successful payment.
• If you have not received your product within 2 hours, check your spam or promotions folder, then contact us at [email protected] or wa.me/flexvisi with your transaction reference and we will send it again.

2. Services

Services are delivered digitally (by email, WhatsApp, download link or a shared folder) on the timeline agreed in your written quote. If anything changes, we tell you by email or WhatsApp.

3. Where we deliver

We deliver worldwide, to any country where you can receive email or WhatsApp messages. Because delivery is digital, there are no shipping charges or customs duties.

4. Correct contact details

Please make sure the email address and WhatsApp number you enter when paying are correct; we deliver to them. We are not responsible for non-delivery caused by incorrect contact details, but contact us and we will help.

5. Delays

Rarely, delivery may be delayed by technical problems, payment-confirmation delays or events outside our control. We will deliver as soon as possible, and if we cannot deliver at all, you get a full refund as set out in the Refund and Cancellation Policy.

6. Contact and grievances